Director of Quality & Analytics

Location: Culver City, CA
Date Posted: 26-12-2017
We are looking for a Director of Quality & Analytics!
This position requires a strong working knowledge of State and Federal Regulatory programs (USDA, FDA and State-specific ) including Food Safety Modernization Act (FSMA), ISO 9001/17025 and HACCP Certification. Knowledge of GFSI schemed quality systems in addition to ISO is preferred. Working knowledge of warehousing, distribution, processing, manufacturing, and re-boxing is preferred

The Director of Quality & Analytics will provide support for Product Quality & Product Safety programs and regulatory alignment. This position will provide strategic direction for company-wide Cannabis focused analytics and will design policy and procedures to cover all aspects of internal analytical laboratories. This position reports to the VP of Quality and will work closely with Regional Operations and Manufacturing teams, Vice Presidents, Facility Management, Quality Managers and corporate officers to assure implementation and adherence to these policies and procedures. Will work in conjunction with Operations, R&D, Procurement, Logistics and other departments in the company to provide leadership and guidance on Quality & Analytical system requirements.

Other duties and responsibilities may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Support all HACCP, SSOP, GMP and Regulatory Programs throughout company
  • Proactively monitor industry trends to develop programs, policy, and procedure for compliance with product safety, quality, and analytics.
  • Under direction of VP of Quality Systems, build solid foundation for product safety innovation for leadership in supply chain
  • Implement and/or evaluate site-specific Product Safety programs, requirements, and compliance
  • Under direction of VP of Quality Systems, implement and/or evaluate site-specific Product Safety programs, requirements, and compliance throughout company
  • Oversee customer/patient complaint corrective action follow-through and delegation
  • Work collaboratively with internal and external customers to establish baseline goals and objectives for product quality
  • Coordinate 3rd party audits and compliance with stated specifications and other MedMen departmental requirements.
  • Ensure compliance with all 3rd party and internal audit standards and elements,
  • Support MedMen’s Compliance Department in maintaining state regulation requirements at all times.
  • Coordinate internal Food Safety compliance and corrective actions. Monitor and evaluate Good Manufacturing Procedures, deviations, and follow-up
  • Works with VP of Quality Systems to develop, deliver and evaluate quality and product safety training programs and oversee training of QA and analytics teams in the implementation and maintenance of quality systems
  • Supports metrics and benchmarking for Company QA & PS performance
  • Manage the buildout of Analytical laboratories which include, but not limited to: negotiations and purchasing of analytical instruments, necessary laboratory equipment including furniture and outfitting building requirements to accommodate complex extraction/distillation equipment as it pertains to analytical and laboratory departments.
  • Develop and optimize analytical methods for cannabinoids, terpenoids, pesticides and residual solvents across multiple platforms/instruments that are in compliance with all State, Regulatory, customer and laboratory standards.
  • Develop and manage the validation process of laboratory developed cannabis methods.
  • Act as technical specialist for any analytical inquiries from State/Federal and or local jurisdictions.
  • Develop quality focused Laboratory Management System (LMS) within the Analytical Department compliant with International, 3rd party, and Accreditation Standards.
  • Manage, implement and maintain necessary programs and processes for ISO 17025 compliance and/or accreditation
  • Support Extraction/Manufacturing department with method development and optimization.
  • Provide expertise to troubleshoot, maintain and validate analytical instrumentation across all manufacturing and extraction platforms.
  • Develop analytical procedures to accommodate the needs of manufacturing and production department.
  • Develop the logistics for the analytical department with respect to manufacturing schedule and facility priorities.
  • Work collaboratively with quality and operations to adhere to KPI performance and continually find ways to cut costs without the expense of quality.
  • Manage and supervise a team of qualified scientists to uphold the development and optimization of current analytical methods.
  • Develop training program for incoming analytical employees.
  • Oversee any activities that relate to compliance and/or ISO 17025 Accreditation
  • Design analytical research to support New Product Development and establishment of product specifications.
  • Calibrate and audit all analytical systems, documentation, results, and testing to maintain compliance and consistency with all State and/or Federal laboratory testing.
  • Work in conjunction with compliance and quality assurance to ensure accurate analytical information is provided at each stage of product testing.
  • Provide support to all onsite analytical departments and staff, including coaching and equipment/method troubleshooting.
  • Provide training outline for analytical laboratory staff with performance metrics and competency reports.

  • Analytical-ability to systematically gather information from a variety of sources and draw appropriate conclusions with evaluation of alternatives for each alternative.
  • Technical Capacity & Thoroughness-High familiarity with creating and maintaining worksheets and accurately interpreting all analytical data, graphs, and equipment results.
  • Communication Proficiency-Accurately and factually communicating results of analytical results, validations, and methodology. Must be able to convey complex information and require basic negotiation, influence, tact, and diplomacy.
  • Customer Focus-provide excellent service to all internal and external customers
  • Professionalism-Ability to maintain professional conduct, demeanor, and approach at all times
  • Must be comfortable working in a fast-paced environment.
  • Comfortable working with medical cannabis and similar products.
  • Incumbent must be a team player with the ability to lead and work with multi-functional groups.

Required Education and Experience
  • Master’s degree in chemistry and/or a scientific field.
  • Bachelor’s degree in related scientific field (Biology, Chemistry, Food Science or similar) with at least 2 years of regulated laboratory experience.
  • Two years of analytical method development experience.
  • Experience working in a TNI and/or ISO accredited environment
  • Experience with GC-FID, ICP-MS, UPC2 and/or UPLC. Must state experience.

Preferred Education and Experience
  • At least 5 years’ experience in a Quality Management role is preferred

Additional Eligibility Qualifications
  1. Must be able to pass a background and drug screen. 
  2. Valid I9 Identification
Talent Acquisition


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