Loss Prevention Manager

Location: Culver City, CA
Date Posted: 17-04-2018
Loss Prevention Manager
The Loss Prevention Manager works under the direction of the Security Director. Creates and implements company programs relating to shortage control, and theft resolution. Assists in the training of store associates in the areas of physical security, shrink and safety awareness, cash handling, merchandise protection standards, receiving processes, alarm standards, and alarm response protocols. Serves as a role model for all store and field personnel. Owns all facets of the Loss Prevention Program nationally. Works as a liaison between retail staff, security and the law enforcement community.


Job Responsibilities:
  • Create the initial implementation of a Loss Prevention Program across multiple retail locations in three states
  • Owns shrink results for the stores in assigned
    area of responsibility and supports Loss Prevention's strategy
  • Conducts assessments of Loss Prevention or operational performance that impacts shrink and actively works with store management in the development and implementation of action plans to improve performance
  • Detection, investigation and successful resolution of all internal theft/fraud cases •Develops strategies when appropriate for external theft losses
  • Ensures accurate and timely report writing, record keeping and retention of evidence
  • Conducts store audits on a scheduled basis and provides feedback and action plans to store manager for improved performance
  • Ensures the proper operation and oversees repairs of alarm, EAS, and CCTV equipment
  • Manages and reports critical incidents to field and corporate leadership
  • Demonstrated courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level
  • Ensures assigned stores have
    the equipment needed to adhere to all merchandise protection standards
  • Ensures stores within his/her assigned area of responsibility have all awareness materials posted, and covered with store personnel
  • Collaborates field teams in assigned
    area of responsibility in a way that fosters partnerships and accountability
  • Identify and vet viable software solutions to aid in and enhance the program offering.•Leads a team of Regional Loss Prevention Investigators, Field LPM, LPAs, Analysts and LP Door Monitors and is responsible for the productivity and performance of these individuals


Required Skills:
  • Minimum of 5 years of retail Loss Prevention experience required
  • Minimum of 2 years of multi-unit Loss Prevention experience required
  • Minimum Associates Degree or equivalent experience
  • Wicklander and/or Reed Technique Certification preferred
  • Demonstrated leadership skills
  • Strong personal and professional ethics and integrity
  • Excellent communication skills, written, oral and reading
  • Ability to make appropriate decisions in stressful situations
  • Strong analytical and time management skills
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