Technical Writer

Location: Culver City, Ca
Date Posted: 13-09-2018
About us

At MedMen, we started our journey in 2010 as a team of two with one big idea and a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.

Our Story

We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.

MedMen is the first turnkey marijuana corporation of its kind and is transforming the way people experience and perceive this previously underground multi-billion-dollar cannabis/wellness industry. At MedMen you'll be inspired, challenged and humbled working with insanely smart and passionate people.


Summary

The Technical Writer is responsible for documenting the continuous improvement and refinement of procedural initiatives and the development of all supporting content. This individual develops, documents, tracks and manages a database of company documentation, including standard operating procedures (SOPs), work instructions (WIs), prerequisite procedures (PRPs), among others. 

The Technical Writer interfaces with virtually all corporate, production, and retail divisions, providing necessary support tocontinually review, improve, and update all content necessary to improve customer experience and to optimize the operational environment. 
 

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
  • Investigate, document, and refine each department’s internal policies, work procedures, and best practices. 
  • Create, edit, and keep operations documents up-to-date.
  • Gather content requirements, including user requirements from User Experience team members, and business requirements from the business units.
  • Implement efficient workflows.
  • Coordinating with management, ensure that workflows and related systems are accurately documented, maintained, and supported.
  • Standardize documentation for layout, style, branding, and language.
  • Track and maintain all document revision histories. 
  • Edit and update company operations narratives as processes get created or updated. 
  • Experience creating templates and automation scripts a plus.



Competencies
 
  • Problem solving/analysis
  • Technical capacity
  • Customer/client focus
  • Organizational skills
  • Presentation skills
  • Technical writing ability
  • Familiarity with Photoshop 
  • Familiarity with Microsoft Office 365
  • Project management skills



Work Environment

Operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
 

Travel

Some travel is expected for this position.

 
Education and Experience
 
  • Bachelor’s degree in English or related field
  • 7-years technical writing experience
  • Master’s degree in Writing or related field a plus



Work Authorization/Security Clearance 

This position does not approve visa requirements, H1-B sponsorship, special clearances, etc. MedMen requires the submittal and clearance of drug and background screening to meet company policy expectation.


AAP/EEO Statement 

MME provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MME complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
MME expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MME employees to perform their job duties may result in discipline up to and including discharge.
 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 
Talent Aquisition Team
www.MedMen.com

MedMen
 
or
this job portal is powered by CATS